Frequently Asked Questions
Find quick answers to your questions.
Orders
Browse our collection, select your preferred product and size, add it to your cart, and proceed to checkout. Follow the checkout instructions to complete your order.
Please contact us as soon as possible after placing your order. We can only modify or cancel an order if it has not yet been processed or shipped.
Once your order has been shipped, you will receive tracking information through your registered contact details. You can use the tracking link to check your delivery status.
Shipping
Orders are generally delivered within the estimated delivery timeframe shown at checkout. Delivery time may vary depending on your location and courier service.
Yes, we offer delivery across India to serviceable locations.
Once your order is dispatched, tracking details will be shared with you. You can use the provided tracking information to follow your shipment.
The delivery partner may attempt delivery again. Please make sure your phone number and delivery address are correct so the courier can contact you if required.
Returns & Exchanges
Returns are accepted only according to our Return & Refund Policy and applicable eligibility conditions. Please check our Return & Refund Policy before requesting a return.
Contact our support team with your order details and reason for the return. Our team will guide you through the applicable return process.
Size exchanges may be available depending on product availability and our exchange policy. Please contact us as soon as possible after receiving your order.
Please contact us immediately after receiving the order and provide your order details along with clear photographs/videos of the issue. Our team will review the case and assist you.
Payments
We accept the payment methods available at checkout, which may include online payment options and Cash on Delivery where available.
Cash on Delivery is available on eligible orders and serviceable locations. Availability is shown during checkout.
Yes. Online payments are processed through secure payment gateways. We do not directly store your complete card or banking credentials.
Yes. After successfully placing your order, you will receive an order confirmation through your registered contact details.
Products & Sizing
Please refer to the size guide available on the product page before placing your order. If you are between sizes, check the product-specific measurements and fit information.
We make every effort to display product colors accurately. However, colors may appear slightly different depending on your screen settings, lighting, and photography conditions.